FAQs

Family-owned charter and motorcoach operator based at 843 Riverside Drive, Asheville, NC, operating continuously since 1939. 50+ vehicles maintained at our own 21,000 sq ft Asheville facility, over 100 team members, 1.3MM+ miles driven in 2025. Services span charter and motorcoach group travel, K–12 activity bus and school transportation, event and corporate shuttles, multi-day tours, airport transfers (incl. AVL), and season-long institutional contracts for universities and pro athletics.

Three generations, one standard — family owned since 1939. We employ our own drivers (nothing farmed out) and maintain every vehicle in-house, giving direct operational accountability from quote to trip execution. Our drivers and staff have some of the longest tenures in the industry, and more than 75% of trips come from repeat customers.

Submit trip details through the quote form or call the team directly at (800) 622-5444. Written quote requests get a response within one business day; for urgent or time-sensitive needs the phone line is fastest — Mon–Fri 8am–5pm ET.

Earlier is better, especially for peak travel dates, multi-day trips, large groups, or itineraries with several stops. Young can review availability and vehicle fit once trip details are shared.

Organization name, passenger count, travel dates, pickup and drop-off locations, venue/destination addresses, schedules, hotel or lodging stops, luggage or equipment needs, accessibility notes, timing constraints, and the best group contact.

50+ vehicles ranging from 13-passenger executive/luxury vans up to 56-passenger premium motorcoaches (Prevost & Van Hool). Configurations: Luxury Vans (small groups, VIP, airport), Up to 36 Passenger (mid-size groups), 44-Passenger Activity Bus (schools, camps, youth programs), Up to 47 Passenger (regional trips, athletic teams), Up to 56 Passenger (long-distance, large groups, university athletics).

Motorcoaches (36/47/56): air conditioning, onboard restroom, reclining seats, wheelchair lift, electrical outlets, video/DVD player, DirecTV or streaming, WiFi, PA system, inside/outside luggage storage. Luxury vans: same minus restroom and PA. 44-passenger activity bus: air conditioning, wheelchair lift, PA system, luggage storage.

Wheelchair lift is listed as an amenity across the motorcoach, activity bus and luxury van fleet. Young’s comment on the K-12 tab specifies: “Currently our fleet includes 5 ADA accessible vehicles.” 

View our FMCSA safety record. Every vehicle is inspected and serviced on-site at our own Asheville facility, and every driver is employed by Young Transportation. DOT compliant, with credential documentation available to institutional buyers on request.

Valid Commercial Driver’s License (CDL) with Passenger Endorsement. All drivers are employed by Young — not subcontracted — and driver tenure is among the longest in the industry.

New driver hires receive 4–6 weeks of company-specific motorcoach training. Dispatchers communicate with drivers throughout the day to coordinate schedules, routing and operational updates.

Origin markets: Asheville NC, Charlotte, Raleigh-Durham, Greensboro/Winston-Salem, Greenville/Spartanburg SC, Columbia SC, Knoxville TN, Atlanta GA. From the Asheville base we serve Western NC including Hendersonville, Black Mountain and Brevard.

Yes. 50+ vehicles operate throughout the United States and Canada; multi-day and multi-state charter travel is routine, including long-haul between all origin markets and airport transfers coordinated with fly-in/fly-out team travel.

Schedules can shift due to weather, traffic, event timing, television, overtime or tournament brackets. Trips should be planned with flexibility in mind — share schedules, venue details, contacts and contingency needs during the quote process, and share updates with the team so transportation can be adjusted.

Multiple pickup and drop-off locations can be included. Transportation is planned around passenger counts, pickup points, venue addresses, campus locations, hotel transfers, airport pickups and return timing.

Yes — hotels, attractions, restaurants, rest stops, airports, venues, return movement and multi-day schedule planning. Shuttle service can include multiple stops, parking areas, campuses, hotels, venues and facilities based on operational needs.